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o2 taking monthly money from bank

d2001d2001
Level 1: Joiner
  • 3 Posts
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Registered:

I have moved my mobile number from O2 pay monthly to a o2 12 month contract. O2 are still taking money from my bank account for the monthly rolling plan. I have called o2 several times and made a compliant but did not get a reference number for the compliant. Please can someone suggest how I can stop o2 from taking my money for the rolling plan as I'm now on a 12 month contract as well. 

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Enlli
Level 66: Unequalled
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Registered:

As the rolling plan is take from your debit card ask the bank to cancel it.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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