Level 1: Joiner
since ‎02-04-2024

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Please can someone tell me how to make an offical complaint to o2?I made a complient, they took my details but never sent me a email or reference number.They are taking money from my account and I need them to stop.
I have moved my mobile number from O2 pay monthly to a o2 12 month contract. O2 are still taking money from my bank account for the monthly rolling plan. I have called o2 several times and made a compliant but did not get a reference number for the c...