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how to make an offical complaint to o2 ??

d2001d2001
Level 1: Joiner
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Please can someone tell me how to make an offical complaint to o2?

I made a complient, they took my details but never sent me a email or reference number.

They are taking money from my account and I need them to stop.

 

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MI5
Level 94: Supreme
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Registered:

@d2001d2001 

See link to complaints

https://www.o2.co.uk/how-to-complain

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>

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Message 2 of 4
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MI5
Level 94: Supreme
  • 145831 Posts
  • 635 Topics
  • 28021 Solutions
Registered:

@d2001d2001 

See link to complaints

https://www.o2.co.uk/how-to-complain

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 2 of 4
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d2001d2001
Level 1: Joiner
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  • 2 Topics
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Registered:

thanks

Message 3 of 4
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MI5
Level 94: Supreme
  • 145831 Posts
  • 635 Topics
  • 28021 Solutions
Registered:

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 4 of 4
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