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Myo2

Steve36
Level 1: Joiner
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I have been having problems signing in to Myo2 for a number of months now and despite visiting an O2 shop and ringing 202 I am still having problems. I can now sign in but apparently I don’t have any products with them, despite having two phones on the account and an esim for my watch. Yet. I continue to be billed each month for the phone usage and the esim!, Any thoughts or suggestions  

 

 

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MI5
Level 94: Supreme
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@Steve36 

It's an issue with a system update that O2 are well aware of.

Persevere with customer services.

Try social media if you can Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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