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April Price Rise

phammond53
Level 1: Joiner
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My new bill covers the period up to 01/04 but is based on April Price Rise, how can they charge increase retrospectively?

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Enlli
Level 68: Extraordinaire
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Clever Wording (in my view ambiguous)

From April 2024, the monthly price of your mobile plan will be increasing. We’re letting you know now so you can plan ahead and be prepared. 

They mean any payments from the first of April on, not any charges from the first of April

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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