03-04-2024 08:38
I have two pay monthly contracts with you, with two separate numbers. I want a 3rd contract with a separate phone number and tried to apply on line for this yesterday. But my mistake I pressed on an additional 2 contacts and I only want one of them. Please could cancel one of the ones that I set up up yesterday.
Thanks
Rumana
03-04-2024 09:37
Bit confused, your title says PAYG Contract but you seem to be referring to a standard contract ie 12 or 24 months
If the latter
Looks like you should contact the sales team as they can help with that – message them on Social Media if yo can - on Facebook (https://o2uk.co/O2CFB) ,
Twitter (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255, free from any phone or landline or via Guide: A Guide to Skype - best time to try calling is around 08:10am.
If PAYG they won't be activated till you choose a plan so you can ignore one of them