Advice - spending a week in Finland

[Anonymous]

Before I try to wade through the website and engage in discussions with customer support, are there any tips on what I should do if I want to use my phone in Finland when on holiday there over Easter?

There are two separate scenarios...

1. I just need a phone for calls... I have a terminally ill relative AND am buying a house so there could be urgent calls I need to make or receive
2. If I want data so I can check email

In both cases I expect low usage but we're trying to see which of us should set their phone up, as my wife's on a different provider.

Any advice welcome on the best options.

[jonsie · Accepted solution]

Pay Monthly Relax, when in Finland,
you're on O2 Travel

• It costs just £1.99 for a day's worth of data
  (up to 25MB).
• Pay Monthly customers use their normal
  minutes (after a 50p connection charge).
• 
  Text messages cost 8.5p per message
  (It's always free to receive texts).

If you don't want O2 Travel, you can choose to pay our European rates by simply sending us a text:

• Just text NOTRAVEL to 23336
• If you want to move back to O2 Travel at a later date, please call Customer Services on 202 from your mobile.

Landlines	28p
Mobiles	28p
Receiving calls	7p
Sending texts	8.5p

Cost per MB of using data:

Data usage

69p / MB*

* O2 will automatically cap your data usage to £40.

PayandGo

Relax, when in Finland,
you're on O2 Travel

• It costs just £1.99 for a day's worth of data
  (up to 25MB).
• Pay & Go customers will be charged 28p per
  minute to make calls and 7p per minute to
  receive calls
• Text messages cost 8p per message
  (It's always free to receive texts)
• Same rates apply for European rates

[Anonymous]

How surprisingly simple and non-extortionate!

[jonsie]

European rates are reasonable, it's when you go farther afield the pain starts! Enjoy Finland and hope it gets a little warmer for you over Easter:smileyhappy:

[Anonymous]

And just to add my advice.....


Can i come as a companion ?

[adamtemp64]

This may chage according to some o2 employees in line with the o2 travel for business announcment.

£1.99 for 15mb but you can buy extra 15mb blocks.

And just thye 50p setup fee each 60min call in and out no usage of allowance.

Seen in several other threads change date 26th (tommrow) see the note on the o2 travel business page http://www.o2.co.uk/international/o2-travel/business

see link in opium's post here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Travel-Abroad/m-p/428506#M41199

[Anonymous]

Beware!  Beware!  If you travel to Finland by ferry you will likely find that, without your phone ever having been used, they will dump hundreds of pounds worth of charges on your bill.  This is despite the fact that WNS does not operate unless the ship is twelve miles from land... and the ship seldom is.  Remember... You do not have to use the phone.  You need download no data.  Suddenly they heap these extortionate charges on you.  WNS do not levy the charges.  It is O2 that does it.

[MI5]

Rubbish. The ship's network charges O2 who in turn charge you - Just in the same way that you get charged for using a credit card, ie the vendor charges the bank and the bank charges you.
O2 have not cheated you at all.

[jonsie]

Ferries are notorious for high charges both for calls and data. The ferry has charged you not O2. Always best to research before you go in all honesty. The ferry company have charged you for data you have used by having the phone on and not disabling mobile data.