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Advent Calendar Moments

Anonymous
Not applicable
Hi, I've been trying for the last 6 days to just see one of these 'rewards' but every time I go to it, it says that it's expired... Is there only certain times its available? If so does anyone know what times?

Thanks!
Message 1 of 17
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Anonymous
Not applicable

If you change the clock on your phone to 24 hour  the app should then work.

View solution in original post

Message 8 of 17
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MI5
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Previous days show as expired on mine but current day is OK.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 17
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jonsie
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Registered:
Message 3 of 17
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MI5
Level 94: Supreme
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Same as for me ^^^^
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 17
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Anonymous
Not applicable
Also I have only tried this on the O2 moments app, on iPhone. Must be a fault if it's not just me...
Message 5 of 17
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MI5
Level 94: Supreme
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I think the point is that you can only use the offer on the current day.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 17
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adamtemp64
Level 66: Unequalled
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Registered:

new iphone 1.9.6 version out today that fixes a bug preventing offers being seen in the advent calendar.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 7 of 17
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Anonymous
Not applicable

If you change the clock on your phone to 24 hour  the app should then work.

Message 8 of 17
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Anonymous
Not applicable

Also each offer is only available to download on the day, each day has a new offer.

Message 9 of 17
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Anonymous
Not applicable
Thanks Lin and Adam, working fine now.
Message 10 of 17
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