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Additional Charges

Jane1
Level 1: Joiner
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I have had £4.50 charged to my account for something called “Noatel Europe" I have no idea what this is and have made no such purchase. Can anyone help with what this is?

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Cleoriff
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@Jane1

Follow the advice in this thread https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

Also contact customer services and ask them to put these bars to your account

  • Bar all Direct to Bill Debits
  • Premium Bar (calls to premium numbers, 090, 070 etc.

*The Game Is On*

Girl in a jacket

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Cleoriff
Level 94: Supreme
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@Jane1

Follow the advice in this thread https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

Also contact customer services and ask them to put these bars to your account

  • Bar all Direct to Bill Debits
  • Premium Bar (calls to premium numbers, 090, 070 etc.

*The Game Is On*

Girl in a jacket

View solution in original post

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Cleoriff
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Another good site for help with these scams are https://payforitsucks.co.uk/

*The Game Is On*

Girl in a jacket
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LukeR
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this is a payforit scam. you were probably automatically subscribed by a rogue website.

 

to help prevent this happening you should use wifi to browse the web when possible as this will prevent websites from reading your mobile number.

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Bambino
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@Cleoriff wrote:

Another good site for help with these scams are https://payforitsucks.co.uk/


I believe the author of that website is also a community member. I will tag @Payforit_Sucks to see if he has anything to add.

I DO NOT WORK FOR O2



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Payforit_Sucks
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@Jane1 wrote:

I have had £4.50 charged to my account for something called “Noatel Europe" I have no idea what this is and have made no such purchase. Can anyone help with what this is?


@Jane1

Noatel are one of the companies exploiting vulnerabilities in the 'Payforit' system to scam consumers. You need to stop the charges and obtain a FULL refund. For comprehensive (and independent) advice on dealing with 'Payforit' scams, see the link in my signature.

Phone payment scam? Need independent advice? Payforit Faq for O2 Customers
 
Help put a stop to these scams. Join our Facebook Group
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