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Account disconnection after device return

Joshaholix
Level 2: Apprentice
  • 18 Posts
  • 3 Topics
  • 0 Solutions
Registered:

Any one from O2 able to help with my account being disconnected after I returned a device?

Message 1 of 6
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Enlli
Level 70: Enigma
  • 10292 Posts
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Registered:

This is not O2 but a Customer to Customer Community

Ring O2 on 0344 809 0202  or

Message O2 on
Facebook (https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 6
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Joshaholix
Level 2: Apprentice
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Any idea how to call O2 from my phone when it’s been disconnected?

Message 3 of 6
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MI5
Level 94: Supreme
  • 153859 Posts
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Registered:

@Joshaholix 

You can use Skype to call Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 6
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Breanna
Former Staff
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Registered:

Did you get in touch with O2 @Joshaholix?

Message 5 of 6
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Joshaholix
Level 2: Apprentice
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Registered:

Yes. My SIM card now works, however my account still shows disconnected on their systems. Which means I can’t get a PAC code.

Message 6 of 6
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