Solved: Account credited

Jaijai77 · ‎06-11-2018

Where do I look on my account to find out if it's been credited from recycling my old phone when upgraded and some money I had left over from the upgrade. Thanks

MI5 · ‎06-11-2018

Look at your bill breakdown in your MyO2 https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-11-2018

Look at your bill breakdown in your MyO2 https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎07-11-2018

Hi @Jaijai77, were you able to find out more about your credit? Which exciting device did you upgrade to?

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