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Level 1: Joiner
Posts: 1
Registered: ‎06-11-2018
Accepted Solution

Account credited

Where do I look on my account to find out if it's been credited from recycling my old phone when upgraded and some money I had left over from the upgrade. Thanks
Posts: 115,706
Topics: 571
Solutions: 15,885
Registered: ‎04-04-2012

Re: Account credited

Look at your bill breakdown in your MyO2 https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Account credited

Hi @Jaijai77, were you able to find out more about your credit? Which exciting device did you upgrade to?

 

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