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Level 1: Joiner
Posts: 1
Registered: ‎18-11-2019
Accepted Solution

Accessories

Hi I’m on a monthly pay sim only and I’ve ordered a Apple Watch but haven’t received it and I’ve been accepted for it and also it took the Upfront payment for it what’s going on?
Posts: 89,272
Topics: 536
Solutions: 11,656
Registered: ‎04-04-2012

Re: Accessories

@Bogdan1 

Probably out of stock but no one here would know for sure. 

You need to call customer service Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
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Former Staff
Posts: 5,412
Registered: ‎18-04-2018

Re: Accessories

Hi @Bogdan1, did you get a chance to check with Customer Service if your order was ok, or have a look in your My O2?

 

Let us know if you need anything else, and welcome to the community Smiley Happy

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