O2 ORDER PLACED FOR IN STORE COLLECTION

[OMMR2OMMR2]

I PLACED AN ORDER FOR MOBILE PHONE ACCESSORIES ON 03/10/2024 FOR INSTORE COLLECTION. THE PAYMENT WAS TAKEN FROM MY BANK ACCOUNT ON THE SAME DAY BUT THE ORDER HAS NOT YET BEEN DELIVERED TO STORE. I HAVE NOT YET RECEIVED A TEXT SMS OR EMAIL CONFIRMATION. I WENT TO STORE FOR COLLECTION BUT THEY SAID THAT THEY DONT HAVE ANY CONFIRMATION FOR COLLECTION FROM THEIR OFFICE.

PLEASE HELP.

[jonsie]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255