Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! need old number back

hello my 02 phone i have used for like 15 years broke like 2 years ago so i started using my aunties vodaphone spare phone she has (which im logged into now) the problem is that recently my computer broke and i lost access to my main email which is l...

lew1993 by Level 1: Joiner
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Order

Tried ordering AirTags money is pending out of bank but haven’t received any confirmation or anything

Cancel order

Hello,Į want to bring back my money,yesterday Į try to take phone with plan ,but O2 not give me ,but my money take for my bank account .And after that They write me SMS about report and They resolve 3-5 working days.I don’t understand anything.

19860928 by Level 1: Joiner
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Disney +

I’m looking to cancel Disney + as with immediate effect. I didn’t ask for it in the first place and am now paying for a service I never wanted

TD60 by Level 1: Joiner
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Direct debit

If fill in all my bank details for direct debit and approve it with the bank and it takes me back to fill it in again

Bryce1 by Level 1: Joiner
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Direct debit now stopped

Direct debit ref DD103060700 has been stopped at my bank because the transaction is shown as settled. this was set up to pay a monthly amount to pay for a phone upgrade a number of years ago. When the transaction was settled I did not receive notific...

Resolved! O2 Switch Up - Is requesting an iPhone 14 Pro to be ordered in-store still possible?

Looking for advice around O2 Switch Up and out-of-stock phone models after a bit of a headache in-store today. Basically got mugged and phone was stolen a couple of weeks ago - insurance provider sent a replacement, same make and model (iPhone 14 Pro...

Aidanylil by Level 1: Joiner
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Airpods for £20

Hi.I purchased an Apple Watch at the beginning of July and was told i would receive a text in the next few days to offer me some Air pods for £20. I received this text and i responded to accept but i have had no email confirming this (i have received...

BrookEmma by Level 1: Joiner
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