Solved: Re: A couple questions about billing and click and...

AR1694 · ‎18-02-2022

Hey I'm new to click and collect, I just ordered an iPhone 13 Pro Max and was wondering firstly, do I get my SIM card delivered to me or do I collect that alongside my device? I know the question sounds dumb but I just want to be sure beforehand.

Also in regards to billing, I used Barclays card to pay upfront but have my Wise (previously TransferWise) account set up for the monthly payments. I don't know if that's allowed or not as they did reject payment with my Wise card when I attempted to pay upfront cost. Please let me know and I apologise in advance if anyone finds this question dumb or annoying. Thanks.

MI5 · ‎18-02-2022

@AR1694

Your sim will come with the phone.

Payments are taken from the account linked to your card, so if it was accepted as part of the process it means that O2 are happy with the payment method.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎18-02-2022

@AR1694

Your sim will come with the phone.

Payments are taken from the account linked to your card, so if it was accepted as part of the process it means that O2 are happy with the payment method.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

A couple questions about billing and click and collect

End of contact

Account issues

Keep old Phone number

Need PUK code

Lost sim card