Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Disney Plus not activating as offered extra

O2 offered Disney Plus for 6 months but when you try to activate extra it goes to a 404 error page!!! Please can this be rectified?

Resolved! Bill overdue

I had revived a text from o2 saying I have an overdue bill but money came out my account 2 days ago I’ve never had this before. It says it will put an extra £6 charge on if I don’t pay. It’s also coming up on the o2 app.

o2 Account Suspended - Fraudulent Account

Hi everyone This afternoon my o2 account has been suspended. I couldn't make or receieve any calls. I contacted o2 via the agent chat method, and they couldn't help. Contacted their customer services, got put on hold for 20 minutes, only to be be tol...

Resolved! Air time bill -£99 instead of £26 ?

Hi does anyone know why my airtime bill is - £99 instead of being £26, does this mean i have nothing to pay as its minus £99 ?

Resolved! Can’t hear phone ring new iPhone 11

New iPhone 11 volume is very low it’s turned right up starts loud then goes low is something g turned off?

o2 incompetent and fraudsters

So 3 and a half weeks ago i paid an early upgrade fee of £594 got an email the next day stating the item was out of stock and awaiting stock from supplier even though it stated in stock online i asked to cancel the tablet so i could replace my upgrad...

Resolved! Change phone number

Need help

Resolved! Unable to Topup While Abroad

Hi Everyone, As the title states, I am currently unable to topup while abroad and am unable to reach customer service because every time I try to make a call on my O2 phone I am forwarded directly to the topup service. Here are the issues: My credit ...

Resolved! Payment

Hi I just wondered if I could have some help? My bill is due to go out on the 26th as every month it does but this month Hm revenue and customs have made my bill so high just buy phoning them twice! This has put so much pressure on me to be able to p...

Resolved! Disney plus

I've been trying to add Disney plus but it keeps showing me an error pageany advice please

O2

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