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Level 1: Joiner
Posts: 2
Registered: ‎17-06-2019
Accepted Solution

£7.43 charge on my latest bill?

Under monthly extras, but there is absolutely no explanation as to where this charge has come from?

Thanks.

Posts: 86,613
Topics: 528
Solutions: 10,872
Registered: ‎04-04-2012

Re: £7.43 charge on my latest bill?

@Olly 

Have a look at this for a possible explanation https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s... but a call to customer services on 202 will confirm for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 2
Registered: ‎17-06-2019

Re: £7.43 charge on my latest bill?

Nope nothing showing at all, I also like to consider myself quite savvy with this sort of thing. The £7.43 shows under my monthly '"£9 discount" but it does not make any sense. I better ring CS then! Thanks.

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Posts: 86,613
Topics: 528
Solutions: 10,872
Registered: ‎04-04-2012

Re: £7.43 charge on my latest bill?

£7.43 + vat is close to £9.00 ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)