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£7.43 charge on my latest bill?

Olly
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Under monthly extras, but there is absolutely no explanation as to where this charge has come from?

Thanks.

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MI5
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@Olly 

Have a look at this for a possible explanation https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s... but a call to customer services on 202 will confirm for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144166 Posts
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@Olly 

Have a look at this for a possible explanation https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s... but a call to customer services on 202 will confirm for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Olly
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Nope nothing showing at all, I also like to consider myself quite savvy with this sort of thing. The £7.43 shows under my monthly '"£9 discount" but it does not make any sense. I better ring CS then! Thanks.

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MI5
Level 94: Supreme
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£7.43 + vat is close to £9.00 ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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