Solved: £7.43 charge on my latest bill?

Olly · ‎17-06-2019

Under monthly extras, but there is absolutely no explanation as to where this charge has come from?

Thanks.

MI5 · ‎17-06-2019

Have a look at this for a possible explanation https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s... but a call to customer services on 202 will confirm for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-06-2019

@Olly

Have a look at this for a possible explanation https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s... but a call to customer services on 202 will confirm for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Olly · ‎17-06-2019

Nope nothing showing at all, I also like to consider myself quite savvy with this sort of thing. The £7.43 shows under my monthly '"£9 discount" but it does not make any sense. I better ring CS then! Thanks.

MI5 · ‎17-06-2019

£7.43 + vat is close to £9.00 ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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