6 months before i can get a new device

[dgyongyi94]

Hi

I've upraded my tariff recently with SIM only, and the 6 month starts over again before i can get a new device?

Thanks

[MI5]

@dgyongyi94 

No, it's from when you started originally. 

[jonsie]

My O2 will tell you when you can upgrade

If you have already upgraded to sim only from a previous contract you can upgrade to a Refresh contract after the first month.

[dgyongyi94]

Good news – you can upgrade today

Need more data? You’re ready to upgrade to a new sim only tariff. You can’t upgrade and get a new device just yet, come back in 5 months and 3 days time to get a new device.

This is what they say. Originally i've started my first contract in March 2020

[jonsie]

You should be ok to upgrade when you are ready.

[MI5]

@dgyongyi94 

If you call o2 they will reset your upgrade date from when you started. 
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