on 01-05-2019 13:53
That's a strange message but you can check your service here https://status.o2.co.uk/
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 01-05-2019 14:52
O2 don't switch off 4G on any phone unless there is a mast problem. Also try switching the phone off/on and cleaning the sim card.
on 07-05-2019 10:31
Hi @MrsJR, and welcome to the forum I was wondering how you were getting on with this, since you last posted? Do you need any further help with this?
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