10 days to refund

[Anonymous]

So, told by O2 that it would take up to 10 days to get a final bill refund! Why in the era of 2 hour faster payments does it take 10 days to get a refund? Maybe I'll wait 10 extra days to pay the bill on my other phone. O2.....quick to take your money.....slow to pay it back!

[MI5]

It's usually 14 days so you are lucky

[Cleoriff]

Ahhh the wheels of refunds turn very slowly. ...

Isn't it the same with every big organisation for any type of goods though? I ordered a laptop from Argos....then saw a better deal elsewhere. Rang and cancelled...no problem your money will be back in your account in 10 working days (which is actually 14 with weekends). I argued they took it from my account immediately...all to no avail...So damn frustrating..

[viridis]

Gotta make that interest...

[Cleoriff]

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@viridis wrote:
Gotta make that interest...

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Of course they have....which is what makes it even more annoying

[jonsie]

Refunds are always pushed to the bottom of any priority business, such as corporate lunches,  tea breaks, lunchtimes, management meetings etc.

[Anonymous]

Always quick to take your money but slow to return it

[gindygoo]

If u search this forum, you'll see countless others saying the same thing..! As stated though, it's not only O2 who's like this..

[jonsie]

Jessie J......price tag!