^ days and still no SIM

[JD19]

Signed up for O2 sim through Virgin upgrade.  6 Days later no SIM.  Can this be right?

[MI5]

@JD19 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

[JD19]

I am having 2nd thoughts about coming to O2.  

I contacted customer services to explain...without Number they cant help....even though i explained no SIM card therefore no number

I then chose to visit O2 shop in Edinburgh, the assistant took me name and placed me on an hour long waiting list !!

I then contacted Virgin Media Customer Service ( since I was offered SIM by them) the very helpful staff member tried to process order..again and using the PAC i provided, only to find Virgin sys cannot do this in O2.

O2 told her they would contact me...3 more days and nothing.