Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Haven't received sim card

Placed order on 15th and haven't received sim card

Help Needed: Unable to Access eSIM QR Code While Abroad

I'm currently facing a rather challenging situation and would greatly appreciate any assistance or advice. I'm an O2 customer currently in the United States and unable to return to the UK. Here’s the issue:A few weeks ago, I requested to transfer my ...

New phone delivery

Hello can you please confirm my upgrade will be delivered today please

Billing Query

I received an email today (17/8) stating my latest bill is outstanding and needs to be settled by the payment date of the 22nd. I paid this bill on 12/8/2024 and was given a transaction code.

Resolved! USA

Hi, I’m going to the USA next month. Will my iPhone 15 work there and will there be any additional costs?

Cancel.my contract

What notice do I need to give to cancel my contract and number transfer procedure?

Resolved! How to use the 100 messages on mobile data plan on ipad 13 pro M4

How to activate the service?

direct debit

I need a contact Email address it appears i have an overdue account you have locked my line Am working overseas now with no telephone !!!!!So O2 tell me how a contact you to discuss my account which has been paid by direct debit since I have had a mo...

New mobile contract

I was offered and accepted three months free Disney+ as part of my new mobile contract, but now cannot access this service. Please help!

Aim not working

My new sim isn’t working and can’t make calls and it won’t set up to sim swap like you advised. Please can you get me back up and running on my new phone as I need to make calls

O2

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