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02 marketing calls

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Anonymous
Not applicable

on ‎15-01-2018 18:49

on ‎15-01-2018 18:49

Hi I have been receiving calls twice a day every day from 0330 995 8421. I have blocked number but they leave a voicemail. I have spoken to customer services via chat and they said it's 02. How can I stop these calls leaving voicemails.
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MI5
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on ‎15-01-2018 18:54

on ‎15-01-2018 18:54

Opt out of marketing calls in your MyO2 http://www.o2.co.uk/myo2

choices.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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on ‎15-01-2018 18:54

on ‎15-01-2018 18:54

Opt out of marketing calls in your MyO2 http://www.o2.co.uk/myo2

choices.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

on ‎15-01-2018 19:43

on ‎15-01-2018 19:43

Hi I did last week apparently takes upto 28 days. Just frustrating with leaving voicemails.
Thank you for replying.
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MI5
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on ‎15-01-2018 19:46

on ‎15-01-2018 19:46

No worries mate.
You can also register with TPS online http://www.tpsonline.org.uk/tps/index.html
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

on ‎15-01-2018 20:53

on ‎15-01-2018 20:53

Thank you. I have registered with TPS ages ago. I suppose going to have to take one call tell them to stop ringing.
Again thank you for responding much appreciated.
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MI5
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on ‎15-01-2018 20:56

on ‎15-01-2018 20:56

Good luck slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
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on ‎16-01-2018 11:58

on ‎16-01-2018 11:58

Welcome to our forum @Anonymous! Let us know if you have any further questions the community could help with. slight_smile

 

Thanks @MI5 for your help! thumbsup

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