02. Price Rise. Inability to explain. Spelling.

[Anonymous]

Well, after complaining to 02 regarding the recent price rise I received an e-mail which ended with the following: "We trust this provides you with an adequate explanation our decision."
It also contained the word price spelt as prise and intio instead of into.
And I pay these people?
Not surprisingly, I have complained again. Maybe I will receive another e-mail with spelling mistakes.

[Anonymous]

I agree, but I save money in the long run. 02 as a company have the opposite effect on my pocket.  I don't know what business plan 02 have, but being a competitive company does not seem to be priority to them. People will vote with their money, and inevitably success of one company could well be the demise of another.

[Anonymous]

@Anonymous

Please let us know how you find giffgaff.

Can I ask how much your monthly contract was going up by to warrant moving Networks ?

[Anonymous]

giffgaff.co.uk

My contract was increasing by £1+

Thank you for link correction.

[MI5]

www.giffgaff.com

[a_hcir]

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@adamtemp64 wrote:

Read the facts not the fiction the like of the press and Which have created

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Here are the facts:

1. o2 hide a bit in the small print stating they can up the prices by the outdated RPI statistics every 12 months.  Makes sure not to draw attention to this at the point of sale, because people will probably say "no way, jose!"

2. o2 decide to delay their price hike annoucement until the very day that Ofcom's guidelines say "Hey, we don't think in-contract price hikes are fair."

3. Angry villagers descend upon the o2 forums with pitchforks and flaming torches looking to dole out justice

Now, to be fair, life would be a lot smoother if ofcom had some cajones and said "Oi, networks, if you increase a price mid-contract even by a penny we'll come and urinate on your flower beds and allow punters to terminate their contracts", but they didn't.  But that doesn't mean what o2 did is right, either.  Tax avoidance isn't illegal, but it's not right to avoid it if you can afford it, you dig?

[adamtemp64]

I leave you to your own conclusions .

Good bye

[Anonymous]

I guess it comes down to preference, there is always some risk when taking out contracts, anything that ties you financially to it for 24 months should be scrutinised. But no matter how much scrutiny you use, there is no way of preventing any company from raising (hiking) their prices once they have you legally bound to them. PAYG could be the best option, you control how much you spend, and it doesn't involve tying yourself into something that dictates cost and longevity.

[Anonymous]

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@Anonymous wrote:

I guess it comes down to preference, there is always some risk when taking out contracts, anything that ties you financially to it for 24 months should be scrutinised. But no matter how much scrutiny you use, there is no way of preventing any company from raising (hiking) their prices once they have you legally bound to them. PAYG could be the best option, you control how much you spend, and it doesn't involve tying yourself into something that dictates cost and longevity.

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Which is what I choose to do.

Saying that I then have to pay full for my iPhone but again thats a matter of choice too.