WARNING dodgy text messages claiming to be from o2

[Anonymous]

Just received a text message claiming to be from O2 saying I'm £20overdue - but I pay by Dr - and just checked my account online and there's NOTHING about being overdue etc!! The phone number in the text ISNT even the o2 number its 0800 111 6121!! So please check

[Anonymous]

Speak to O2 cs on 202 now

Also speak to your bank Cs if necessary.

I would recommend setting up a Direct Debit with O2 to stop issues like this.

[Anonymous]

phoned o2 and they were useless. Also, the o2 advisor last month incorrectly set up my DD and this is why im doing it manually.

[Anonymous]

What have they advised ?

[MI5]

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@Anonymous wrote:

I've just paid my bill using this number, 

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Our community coordinator has confirmed this number is a legitimate O2 number.

[Anonymous]

I've had another text from this number today saying im late in paying my device plan and that an instalment of £20 is overdue.  My payment isnt due til 10th August and I dont pay £20, I pay more than that? Its threatening to divert my outgoing calls? 

[jonsie]

Call 202 to check, otherwise delete and ignore. 

[MI5]

Most likely an error but wise to call CS on 202 to check.