voicemail query

[Dorsetdrover]

Something has changed and I don't know what.  My calls are going straight to voicemail.  If I remember correctly it used to ring a few times BEFORE going to voicemail.   Ideally I want it to ring say, 6 times before changing over.  My voicemail has always been on  (I never turn it off) but the phone did ring.

How do I set it to ring then change over if it's not answered.

On android what is the correct swiping or tapping action to answer the call without loosing it?

[Cleoriff · Accepted solution]

@Dorsetdrover 

Follow this guide Guide:How to Lengthen Ringtime on any O2 Mobile 

As for swiping to answer a call, I have a Note 8 and swipe from left to right.

Others may be different.

[MI5]

@Dorsetdrover 

All voicemail help here including changing the ring time length Guide: All you need to know about O2 Voicemail 901 

On Android you need to tap or swipe the green button when a call comes in or on some phones, swipe up from the bottom of screen.