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renev tariff

Peter363636363
Level 1: Joiner
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can I please use my balance to renew my £10 bundle 

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MI5
Level 94: Supreme
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@Peter363636363 

If you're on a big bundle it will renew automatically from your credit.

If you're on a rolling plan, you need to switch to a big bundle.

Pay As You Go: Introducing "Rolling Plans" 

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 78: King of Kings
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@Peter363636363 

 

Only if it is a bundle and not a rolling plan, as a rolling plan can only be done by card Pay As You Go: Introducing "Rolling Plans" 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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