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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 54943 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 27811 Views
  • 19 replies
  • 2 kudos

Resolved! SIM card

Helloyou sent me a 5G SIM card but it is damaged. Can you send another one?

CT33 by • Level 1: Joiner
  • 351 Views
  • 2 replies
  • 0 kudos

Topping my sons phone up

Hi My son is abroad and has ran out of data can you help me add funds to his phone

AT66 by • Level 1: Joiner
  • 380 Views
  • 2 replies
  • 0 kudos

Top up

Hi! I’ve been topping up £10 yesterday for the new bundle starting today and this morning I had to top up again because it said that my balance was low? How come? Please show me my usage for yesterday

Elisabeth by • Level 1: Joiner
  • 363 Views
  • 2 replies
  • 0 kudos

phones broken

my phone is broken and have no acess to anything please help and see what u can do

adam98 by • Level 1: Joiner
  • 454 Views
  • 3 replies
  • 0 kudos

Resolved! Spend cap

How do I increase my spend cap?

Rainey by • Level 1: Joiner
  • 369 Views
  • 1 replies
  • 0 kudos

top ups

Does an 02 top up cover the whole of the UK?? If I top up in Scotland can I only call inside Scotland I'm being told by your help line that you get charged for phoning England and vice versa. Ive never known this to happen. My Husband went down to En...

Beechwood by • Level 1: Joiner
  • 622 Views
  • 5 replies
  • 0 kudos

Resolved! Early bill

Why am I being billed for a full month when I have only activated the sim car 3 days ago

Wayne84 by • Level 1: Joiner
  • 280 Views
  • 1 replies
  • 0 kudos
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