Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Fraud someone is using my 02 account

I was receiving emails saying hi Charlotte I'm not Charlotte saying to verify my email address she is giff gaff user after contacting 02 not being able to be in my account O2 was ment to put through to fraud on Thursday night then it was out of hours...

Reactive SIM

I’ve been abroad for a year but now need to use my O2 pay and go sim - can I reactivate?

Sim card

Hi

Resolved! I’ve topped up 15 and wouldn’t let me get bundle. Now I’ve done it again and still won’t

I need £15 rolling plan added to my account today or I’ll never use o2 again u have already scammed £15 off me I’ve added more if I don’t get my rolling plan I’ll be leaving and reporting you

Rolling Plan

Hi I‘ve just setup a £15 monthly rolling plan and it hasn’t become effective yet. How much longer will it take?

Resolved! iPhone on pay and go - use in USA

Is there a bolt on for pay and go users for USA visits?

Settle my payment

I would like to settle my phone payment and switch to a pay as you go sim card with my current number.

Resolved! Has the real PAYG disappeared from O2?

With the annual tariff price increase on monthly tariff, as a minimum user I'm looking to switch to Pay as you go. But I can't find the real Pay as you use tariff anymore. Do I have to pay a monthly 10 ponds each month? Can I not just have a balance ...

End of contract

Why is my final payment higher than others when I switched before the month finished?

Sim/Account Ownership Letter - About to throw my phone out the window

Frustrating rant ahead. Bit of context, I bank with Monzo and have a PAYG sim with o2Monzo have asked for me to verify my telephone number with them by providing a "Sim Ownership Letter / Account Ownership Letter / Sim Purchase Reciept" from O2 as my...

O2

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