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AC5
Level 1: Joiner
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hello

I put £10 on my top up service last night and only £5 was in my balance but £10 did get taken out of my account, but some reason I can’t access the other £5

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MI5
Level 94: Supreme
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@AC5 

Contact O2 on 4445 to check.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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