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new pay & go sim

STANBY
Level 1: Joiner
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on ‎27-02-2018 16:34

on ‎27-02-2018 16:34

I wish to switch to O2 since there is a better signal at home than my current provider.

I've ordered a Sim (twice) on line but neither have been delivered. I tried live chat, but after 5 minutes of profuse apologies etc sent my name & address, asked again for the Sim and signed off. Still nothing.

Any explanation ?

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MI5
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on ‎17-03-2018 13:42

on ‎17-03-2018 13:42

No logic to that at all then but glad you got your sim eventually.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎17-03-2018 14:10

on ‎17-03-2018 14:10

Very strange and I think quite probably an o2 issue rather than your hard workin postman. Glad you finally have it 😀

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THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Marjo
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‎19-03-2018 10:32 - edited ‎19-03-2018 10:34

‎19-03-2018 10:32 - edited ‎19-03-2018 10:34

Good to hear it arrived @STANBY! slight_smile

 

Thanks for coming back to let us know, much appreciated.

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