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jcf66f16 · ‎03-11-2024

i need to speak with someone about leaving o2 as my father in law passed away i we don't need the contract - i just cant get to speak to anyone....

MI5 · ‎03-11-2024

@jcf66f16

Sorry for your loss.

https://www.o2.co.uk/help/account-and-billing/bereavement

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-11-2024

@jcf66f16

Sorry for your loss.

https://www.o2.co.uk/help/account-and-billing/bereavement

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎03-11-2024

@jcf66f16 You posted in PAYG.

If it was a PAYG phone you just need to cancel any regular topups through the bank and the SIM will eventually expire

There are no contacts as such

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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