Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Community Manager
  • 3589 Views
  • 36 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 6110 Views
  • 15 replies
  • 2 kudos

Resolved! Pay as you go

How can I switch to a contract sim, and are there deals for unlimited data

Lei by Level 1: Joiner
  • 77 Views
  • 2 replies
  • 0 kudos

Resolved! Number ported over

My number was ported over to o2 last weekend. I came to Spain on holiday Monday and cannot use my phone for calls or text. I need access to a phone

Dazl by Level 1: Joiner
  • 78 Views
  • 1 replies
  • 0 kudos

Resolved! £15 big bundle/top

I had the £10 bundle but changed to the £15 bundle so i topped up £15 but £10 was taken for my previous bundle leaving £5 balance i then get a text to say this "O2: Sorry, you need a balance of at least £15 to get your £15 data Big Bundle. Top up now...

Resolved! Sim only plan

Heyy I order myself a sim only plan which mean I get a new number but I would like to get my number

Kelly15 by Level 1: Joiner
  • 69 Views
  • 1 replies
  • 0 kudos

Resolved! Problems PAYG sim

Hey all, I have a sim only monthly pay at the moment in my S9.I have bought an O2 payg sim with £10 top up to put on but when I put the payg sim in phone, it come up something about Not Provisioned for Voice.Just wNt another sim with a different numb...

Resolved! O2 Account / Old & New Numbers

I bought a new phone, which had a new SIM with it. I've put my old SIM in my new phone, but on my O2 account it says the number of my devise is from the new SIM I haven't even opened. How do I get them to change it to my old number/SIM that I'm still...

Scott_F by Level 1: Joiner
  • 74 Views
  • 1 replies
  • 0 kudos

My pay as you go sim

I ordered and paid for a £10 pay as you go sim it has not arrived.

Oakley54 by Level 1: Joiner
  • 73 Views
  • 3 replies
  • 0 kudos

Moving my number and PAYG balance to my 6GB contratc free a/c

Hi FolksI got a new phone, as one does, and bought a 6Gb contract free SIM for it. I have used that for a while but would now like to shift my number and remaining credit from my old PAYG phone into the 6Gb contract free account. The old phone, being...

Pete_C by Level 1: Joiner
  • 188 Views
  • 5 replies
  • 0 kudos

How do i claim this rewards amount?

Either im silly or the claim part of rewards not working.shows over 20pounds but not letting claim OR save. Im opted in.so help please??

Ricki187 by Level 1: Joiner
  • 57 Views
  • 1 replies
  • 0 kudos