Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Community Manager
  • 36 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 15 replies
  • 2 kudos

Resolved! Pay as you go

How can I switch to a contract sim, and are there deals for unlimited data

Lei by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Number ported over

My number was ported over to o2 last weekend. I came to Spain on holiday Monday and cannot use my phone for calls or text. I need access to a phone

Dazl by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! £15 big bundle/top

I had the £10 bundle but changed to the £15 bundle so i topped up £15 but £10 was taken for my previous bundle leaving £5 balance i then get a text to say this "O2: Sorry, you need a balance of at least £15 to get your £15 data Big Bundle. Top up now...

Resolved! Sim only plan

Heyy I order myself a sim only plan which mean I get a new number but I would like to get my number

Kelly15 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Problems PAYG sim

Hey all, I have a sim only monthly pay at the moment in my S9.I have bought an O2 payg sim with £10 top up to put on but when I put the payg sim in phone, it come up something about Not Provisioned for Voice.Just wNt another sim with a different numb...

Resolved! O2 Account / Old & New Numbers

I bought a new phone, which had a new SIM with it. I've put my old SIM in my new phone, but on my O2 account it says the number of my devise is from the new SIM I haven't even opened. How do I get them to change it to my old number/SIM that I'm still...

Scott_F by Level 1: Joiner
  • 1 replies
  • 0 kudos

My pay as you go sim

I ordered and paid for a £10 pay as you go sim it has not arrived.

Oakley54 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Moving my number and PAYG balance to my 6GB contratc free a/c

Hi FolksI got a new phone, as one does, and bought a 6Gb contract free SIM for it. I have used that for a while but would now like to shift my number and remaining credit from my old PAYG phone into the 6Gb contract free account. The old phone, being...

Pete_C by Level 1: Joiner
  • 5 replies
  • 0 kudos

How do i claim this rewards amount?

Either im silly or the claim part of rewards not working.shows over 20pounds but not letting claim OR save. Im opted help please??

Ricki187 by Level 1: Joiner
  • 1 replies
  • 0 kudos