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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 51698 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 26160 Views
  • 19 replies
  • 2 kudos

List of calls

I need a list of received calls for 16 and 17 September

B-2-6 by • Level 1: Joiner
  • 183 Views
  • 1 replies
  • 0 kudos

Changing phone number

Hi i today asked 02 if i could move an old number from Tesco 02 onto my new sim card or have the old number back. They said they would but the first time ran into a problem which i don't know what it was, then said everything was ok it would be done ...

Rivers1 by • Level 1: Joiner
  • 511 Views
  • 6 replies
  • 0 kudos

Only SOS Service

Unable to receive a password to open my Microsoft Bing emails by text as usual today.Have checked online but no answer to my situation.

esim

Does anyone know if the esim will be out on pay as you go as well as Pay Monthly?

Luke35 by • Level 1: Joiner
  • 444 Views
  • 5 replies
  • 0 kudos

New plan

Hi. My tariff ran out. I restarted today on a different plan but I still have no internet or anything. Why hasn’t the new plan started?

Mel88 by • Level 1: Joiner
  • 184 Views
  • 1 replies
  • 0 kudos

Resolved! payg sim

looking for a payg sim that will be for minimal use, i have seen most of O2 have to be topped upmonthly is this the case?does anyone know of any payg sims that can are ideal for not being used frequently if O2 cannot supply this Thanks

minty1 by • Level 1: Joiner
  • 822 Views
  • 8 replies
  • 0 kudos

Tariff

How can I change my tariff from the money I have in my account or change the date etc

Matter by • Level 1: Joiner
  • 183 Views
  • 1 replies
  • 0 kudos

Cancelling contract

Hi, I’ve never used my sim, I got it as part of a deal to make my virgin broadband cheaper. I have cancelled it now; left the country and live In Australia without the sim. I want to cancel my direct debit and contract completely.

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