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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 51134 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 25737 Views
  • 19 replies
  • 2 kudos

Rolling Plan payment

I want to renew my rolling plan with my O2 balance, but it’s saying invalid action

Cb99 by • Level 1: Joiner
  • 159 Views
  • 1 replies
  • 0 kudos

Uswitch sim card deal

Saw a good offer on Uswitch for a 12 month sim only deal.The same data on O2 site is about £10 more expensive.Would like to know if the both sims come with same data speeds etc or is the Uswitch offer a restricted version.

Beejay51 by • Level 1: Joiner
  • 1544 Views
  • 5 replies
  • 0 kudos

NO CONNECTION

I recently bought a Motorola E13 but when I put the sim from my Doro phone in it says there is no internet connection why?

Sandra80 by • Level 1: Joiner
  • 154 Views
  • 1 replies
  • 0 kudos

PAC

App has error getting my details and therefore cannot request PAC. O2 contact number cannot be accessed abroad

NDJ by • Level 1: Joiner
  • 142 Views
  • 1 replies
  • 0 kudos

Top up

Tried topping up yesterday saying payment pending 

SteveD1 by • Level 1: Joiner
  • 168 Views
  • 1 replies
  • 0 kudos

Three number to 02

Iv got a very memorable number on a three sim,iv just used my credit on it now,and want to use a pac code to bring it to my 02 sim.My question is the 02 sim is on the classic payg tarrif 3p call 2p text 1p mb, and i have a lot of credit on it.Will i ...

Alanjones by • Level 2: Apprentice
  • 1480 Views
  • 20 replies
  • 0 kudos

phone calls

i have changed to a rolling plan but every time i use my phone it keeps telling me i have £7.44 pence in credit this is annoying as i am now paying monthly on a rolling plan can you put the £7.44 back in my account please

biggy by • Level 1: Joiner
  • 141 Views
  • 1 replies
  • 0 kudos

Help

can someone please help me this is a joke, I’ve lost my SIM card and I’m on the £10 a month rolling plan which I’m still paying for and I can’t contact o2 to order a new sim as I don’t have a SIM card… also I live on my own so can’t use anybodys phon...

Char1999 by • Level 1: Joiner
  • 228 Views
  • 2 replies
  • 0 kudos

I’m in 20 bundle

I’m on £20 pay as you go and get 40 gb but u do 50 gb for same price I’d like to get 50gb for what I’m paying now can I get a call from you please

Tony11 by • Level 1: Joiner
  • 201 Views
  • 2 replies
  • 0 kudos
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