Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 67401 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 35158 Views
  • 19 replies
  • 2 kudos

Error code with Call Diverts on Android

Hello, I have an Android 14 smartphone, and recently was sent a new replacement SIM card from O2. However, when I go into the Phone app, tap Settings, Calling accounts, and Call Forwarding it shows a message box that says 'Call Settings error Network...

Anonymous by Not applicable
  • 2785 Views
  • 13 replies
  • 0 kudos

Classic 223 sim

I had a classic 123 pay as you go as a back up. I'm aware you need to either top up or make chargeable calls within 6 months to keep it active but they cut me off anyway ,last call was only a month ago. They claimed they needed to swop the sim as the...

JENt by Level 1: Joiner
  • 1026 Views
  • 2 replies
  • 0 kudos

PAY As Go no work in Spain??

Just been to Barcelona & couldn't make calls/texts or use internet unless in known password wifi area (hotel)

Rarger by Level 1: Joiner
  • 546 Views
  • 1 replies
  • 0 kudos

Resolved! hi

how can i replace my sim to an esim?>

PAYG sim, data working in Europe but unable to make or receive calls or texts.

PAYG sim, data working in Europe but unable to make or receive calls or texts on three different SIMs. We have text TRAVELON to 21300 and received confirmation it is activated. I have swapped the cards out to another family member's phone which is al...

Philip-K by Level 1: Joiner
  • 1264 Views
  • 4 replies
  • 0 kudos

Resolved! O2 Simplicity

Hello, I've got a new O2 £10 Big Bundle SIM card and I was listening to 'Info Hotline' on the phone. It says I'm on O2 Simplicity. I'm thinking about sticking with O2 Simplicity, but I read a post from someone on here from 2020 who said they made the...

Anonymous by Not applicable
  • 2128 Views
  • 6 replies
  • 0 kudos

Resolved! Classic pay as you go sim

Hi  how can I order classic pay as you go sim

kate1234 by Level 1: Joiner
  • 1787 Views
  • 3 replies
  • 0 kudos

Resolved! Replacement sim

I need to replace my ancient sim that is no longer supported. Tried doing it through my account and live chat but just get directed to customer services who I've had no luck with. I'm unable to get to a shop. Is there an easier way to do this, e.g. v...

987 by Level 1: Joiner
  • 1645 Views
  • 5 replies
  • 0 kudos

PAYG transfer from EE not working

I'm honestly at my wit's end here and have no idea what to do. I was originally with EE PAYG, my O2 PAYG sim was activated on Monday 10/02 and was told would port over my EE number on Tuesday 11/02. Woke up on Wednesday to no service, and EE SIM no l...

RS10 by Level 1: Joiner
  • 1210 Views
  • 3 replies
  • 0 kudos