Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52628 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26572 Views
  • 19 replies
  • 2 kudos

Nokia 800 Tough Roaming Not Working Properly

I have a Nokia 800 Tough purchased in the UK and an O2 Nano SIM. My plan is Classic Pay and Go. I am currently in Portugal and roaming isn't working properly. It is connected to a network (MEO) and has full signal. Next to the signal bar is a 'r' to ...

otronics by Level 1: Joiner
  • 1526 Views
  • 11 replies
  • 0 kudos

Resolved! Transfering number to PAYG Classic 321

My current network provider (1p) is changing terms and conditions so I'm switching to O2 classic 3-2-1.I will be requesting the PAC code from my current service provider soon. I've read the following on giving the PAC code to O2, but there's no such ...

geegee888 by Level 1: Joiner
  • 502 Views
  • 2 replies
  • 0 kudos

Pay as you go as well as a monthly contract

I have a monthly contract with O2 which is great, I have a second phone that I would like to keep as a backup in case my main phone/sim goes down for whatever reason so thought as it will get little to no use that I'd get a pay as you go card for it,...

I want to move my account

Your pricing is no longer competitive and I am thinking of moving my account to another Company unless you can give me a better deal.

SquidKaye by Level 1: Joiner
  • 608 Views
  • 4 replies
  • 0 kudos

Classic PAYG sim not working in Spain

My O2 Classic PAYG is not working in Spain, does anyone have any ideas on how to fix it? I can receive text messages but can't make or receive any calls and can't send text messages. I have read all of the discussion threads relating to this topic an...

Moomin10 by Level 1: Joiner
  • 341 Views
  • 2 replies
  • 0 kudos

How do I remove Web daily allowance?

I recently topped up 10gb of data (I'm on pay as you go) but the problem is once I use over 100mb of mobile data a day my data is shut off because of a "Web daily allowance" and I'm asked to buy a bolt on for another 50mb. I've tried everything but I...

DaanyaM by Level 1: Joiner
  • 455 Views
  • 2 replies
  • 0 kudos

Stroke bleed to brain customer disabled

My husband can’t use his phone and it’s not been used switched on since August 2019 the day of his stroke. we were Virgin media customers switched to O2 he used a SIM ONLY and he was paying for my phone also which is a SIM only. My phone is the only ...

Nana_JA24 by Level 1: Joiner
  • 311 Views
  • 3 replies
  • 0 kudos

Resolved! PAYG Classic cut off!! (without warning)

Has anybody recently been cut off even though used very recently? (no signal, sim unassigned, balance £0 etc.) I managed to get it back and credit re-established after a couple of calls to C/S. What gives??

Anonymous by Not applicable
  • 15633 Views
  • 88 replies
  • 0 kudos

PAYG Rolling plan

I just upgraded my rolling plan to higher allowances £15 per month. It says its not due to start for another couple of days but I need it now as I've no data on current rolling plan. How can I do this and start early? I can't bear to contact customer...