Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Roaming

I receive messages that I have used all the Internet in roaming, and they write that I am in the EU. Although I am now in the UK and have not gone anywhere!! In my phone's settings, data roaming is disabled altogether

Hi

Hi this is an emergency and I’ve ran out of credit i am a current o2 pay as go customer please is there any emergency credit I could get

Not able to login my o2 on app and browser

I have recently ported from lyca to o2. And when ever i try to login my o2 app it's not working at all. Not able to choose my rolling plan. Can someone help me regarding this. So frustrated right now. Its been a week now. (REMOVED) thats the number i...

Resolved! Credit

Can i transfer my o2 pay as go credit to paypal

Refund

How do I give you my bank details for my refund

Money

Hello I put £10 into my account yesterday to cover the rolling plan as it was due yesterday to find out it was not taken. I just had a phone call cut off saying I need to top up. So instead of automatically taking the £10 for my bundle it has used it...

Resolved! allowance

i would like to top up early

Unable to send txt from france

Hi, I can receive txts ok but am unable to send them.I have plenty of credit but added another £10 just to play safe.Obviously I have signal as I can receive txts but just cannot send.I can't contact O2 support as whenever I pick "help" in the androi...

Resolved! leaving o2

i need to speak with someone about leaving o2 as my father in law passed away i we don't need the contract - i just cant get to speak to anyone....

Tarif

I got this sim and it was on the 10 bundle. I didn’t know I topped up £30 wanting to be on the big bundle. I want to change to the 30 bundle today

O2

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