Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 51705 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26164 Views
  • 19 replies
  • 2 kudos

Phone sim contract

Yesterday you rang me to give me my bill cheaper but you have took all my data away now I have no data I did have 150 gb something like that

PAYG - keeping my number “live”

Hi I have an o2 mobile which I don’t use very often as I live abroad - but I need to maintain a uk phone number for my bank etc. How often do I need to make a call or send a text in order to keep the number “active”?

loz15 by Level 1: Joiner
  • 783 Views
  • 4 replies
  • 0 kudos

Rolling plan abroad

Hi I’m travelling to Turkey and have a £10 rolling plan with 10GB of data. Will I be able to use this whilst abroad? Or is there a bolt on I can use? Only want to use the data

AmyBye by Level 1: Joiner
  • 308 Views
  • 3 replies
  • 0 kudos

Bundle vs. PAYG question

Dear All,I have tried to search for the answer, but I was confused by the terminology.I was wondering if I could have a SIM card and directly use my left credit without opting in any bundle or rolling plan?I got a new SIM card, but after I topped up ...

jamjam by Level 1: Joiner
  • 298 Views
  • 1 replies
  • 0 kudos

Resolved! Pay and go

Would like to change to a £10 a month bundle 

Nikki123 by Level 1: Joiner
  • 517 Views
  • 3 replies
  • 0 kudos

Rolling plan

So I’ve got a message to say my payment as failed on my rolling plan so I’ve tried to update via your website and it’s not going through and my name is wrong (see photo)So then I phoned up your helpline only to be told I need to go onto another contr...

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andyred by Level 1: Joiner
  • 294 Views
  • 2 replies
  • 0 kudos

Cancelled package

I got a text message last night saying my package was being deactivated - I didn’t ask for this or request a change so I’m wondering why this is the case? Thanks

Reverse top up.

Hi guys! I just topped up my account with 10£. Can I reverse them back to my revolut?

imhmdshk by Level 1: Joiner
  • 219 Views
  • 2 replies
  • 0 kudos

Top up payment rejected

Ive just purchased a pay as you go simcard. Ive activated the sim and attempted sooo many times to up with multiple payment cards but it keeps coming back unsuccessfully. I have spoken to a help centre operative and asked what the issue is, and why i...

Data

Data 

Ash95 by Level 1: Joiner
  • 163 Views
  • 1 replies
  • 0 kudos