Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 62439 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 32248 Views
  • 19 replies
  • 2 kudos

Tariff change

I have tried to change my tariff, can you confirm it has changed?I don’t want to top up and it take the money for the wrong tariff

FJM by Level 1: Joiner
  • 613 Views
  • 5 replies
  • 0 kudos

Resolved! PAYG £5 'Big Bundle'

Hi. I hope that someone can clarify for me as I can't afford to make any mistakes with this and leave my elderly uncle without a working phone (he has no internet etc)! He's currently on a classic payg but needs to phone the doctors/hospital quite re...

LM1 by Level 1: Joiner
  • 1922 Views
  • 5 replies
  • 0 kudos

Resolved! Keeping o2 pay as you go sim card active

I am after a definite answer on how to keep a PAYG sim card active. I have seen multiple conflicting posts, and also been given false information by o2 customer support Live Chats on how to do this, which a few months ago led to my number being compl...

Rob2432 by Level 1: Joiner
  • 10237 Views
  • 19 replies
  • 0 kudos

Resolved! Age

Age verification 

Tony

Basically I ordered a new sim one of those pay as go ones. The reason I got that one was it offered more, a £20 for a 120gb . But when I top up it gives me 25gb instead of the normal. How can I get the 125gb ?

hello

This is EXTRA annoying. MY NUMBER IS *********** AND I I JUST WANT TO SWITCH TO PAY AS YOU GO. I am out of the country for a year and I wan to switch, I was on call for over 1 hour wiht customer care today just to be told I have to order a pay as you...

O2 rewards

Hi anyone receive their o2 rewards One4all card ? Been about 2-3 months and not received anything ?