Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 61607 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 32012 Views
  • 19 replies
  • 2 kudos

Your website isn't working for top up payments

I am trying to top up my monthly amount from my computer. I cannot download your app from my iphone as it doesn't show up. However, when I get to the page to input my bank information it clicks over to another page and says its not working. If its no...

toucano by Level 1: Joiner
  • 317 Views
  • 1 replies
  • 0 kudos

Abuse

Hi people I'm going through a bereavement and I'm suffering harassment from a 'family member' I would like to change my phone number, can I do this online or do I have to order a New Sim?

HRH by Level 1: Joiner
  • 681 Views
  • 6 replies
  • 0 kudos

Resolved! sim card for gate automation

Does O2 have a sim card for my Videx GSM gate controller, i dont want to pay £10 per month i just need to top up as and when its required

Steve29 by Level 1: Joiner
  • 848 Views
  • 3 replies
  • 0 kudos

Billing

I was told I would get a refund for an error on your part for a bundle I purchased. I haven’t received this yet

MAZO334 by Level 1: Joiner
  • 294 Views
  • 1 replies
  • 0 kudos

Resolved! Top up

Take my next payment off my balance 

Joel35 by Level 1: Joiner
  • 753 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel O2 pay as you go SIM

Hiyya,I have been using O2 pay as you go since May 2024 and stopped using from last month. I have paid until September 2024 and have not been using this SIM since last month. I am willing to cancel this SIM. How can I do it? I do not have any payment...

Simin by Level 1: Joiner
  • 881 Views
  • 2 replies
  • 0 kudos

Resolved! eSIM activation

Hello, i switched from UK physical SIM to ESIM but I am unable to activate it as I am not in the UK right now. Is there any way to do this remotely? thanks,amy.

O2 PAYG SIM in tracker device

Hi, I hope someone on here can come up with a sensible answer, I called O2 but they couldn't! I have a PAYG SIM in a vehicle tracker but my MYO2 now requires 2 factor authentication and the only option is to receive a text to the SIM's mobile number,...

Change from vodafone to o2

Hello, i transferred from vodafone to o2, the vodafone sim has no signal but when i call from the o2card i don t see the vodafone number but the themporary one from o2. What can i do?

Adrian9 by Level 1: Joiner
  • 470 Views
  • 2 replies
  • 0 kudos