Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 48282 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 24077 Views
  • 19 replies
  • 2 kudos

Resolved! £5 free credit

I just registered on the 02 website when do I get my free £5 credit 

Resolved! Roam in Europe

Hello, I have a £15 pay as you go monthly plan and will be travelling to Italy. Can you please confirm that the 25g I have in my big bundle pay as you go plan will cover roaming internet in Italy?

Kiranj by Level 1: Joiner
  • 543 Views
  • 5 replies
  • 0 kudos

Resolved! Lost Phone

Hi , I’ve lost my pay monthly phone unfortunately. Is it possible to get the number cancelled ?

Kevv1 by Level 1: Joiner
  • 311 Views
  • 2 replies
  • 0 kudos

No signal

Just bought a 02 pay as you go sim It's showing that I've got signal on my phone but when I try and make a call it doesn't connect or ring It worked once but that's it Can somebody help me please

Jamie29 by Level 1: Joiner
  • 274 Views
  • 2 replies
  • 0 kudos

O2 won’t port the number I want to keep

On 29/4/24 I joined o2 from Tesco on pay as you go. I filled out the form to transfer my number from Tesco to o2 and it said will be transferred the next day. On 30/4/24 I rang o2 to find out what’s going on to be told that someone filled the form ou...

02 and uswitch

Hi,at the moment i am a pay monthly contract user, in may my contract is up and the phone is mine. I then want to go onto a sim only plan however the deals offered by 02 are not as good as those offered by Uswitch.So i plan to get the deal i want fro...

chili by Level 1: Joiner
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  • 13 replies
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Resolved! Moving to spain

If i move to spain can i change to pay as you go

Rhona by Level 1: Joiner
  • 250 Views
  • 2 replies
  • 0 kudos

Lost top up

Ive topped up my partners mobile via the telephone using my card details. He hasnt recieved it but it is showing as taken from my bank.Ive spent an hour and 30mins waiting to speak to someone. Can anyone help

Lorraine1 by Level 1: Joiner
  • 233 Views
  • 2 replies
  • 0 kudos