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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 56375 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 28421 Views
  • 19 replies
  • 2 kudos

SIM SWAP FAILURE

New phone requires nano sim so went to O2 shop and got new sim. A couple of days later initiated swap via text on 29 Oct. After a few days old sim stopped working in old phone but new sim didn't work in new phone. On 1 Nov spent over 30 mins on phone...

dor4 by • Level 1: Joiner
  • 471 Views
  • 1 replies
  • 0 kudos

Log in

Hello it’s not letting me sign in

samereett by • Level 1: Joiner
  • 285 Views
  • 1 replies
  • 0 kudos

Roaming

I receive messages that I have used all the Internet in roaming, and they write that I am in the EU. Although I am now in the UK and have not gone anywhere!! In my phone's settings, data roaming is disabled altogether

8401 by • Level 1: Joiner
  • 254 Views
  • 1 replies
  • 0 kudos

Hi

Hi this is an emergency and I’ve ran out of credit i am a current o2 pay as go customer please is there any emergency credit I could get

Kimmy99 by • Level 1: Joiner
  • 352 Views
  • 3 replies
  • 0 kudos

Not able to login my o2 on app and browser

I have recently ported from lyca to o2. And when ever i try to login my o2 app it's not working at all. Not able to choose my rolling plan. Can someone help me regarding this. So frustrated right now. Its been a week now. (REMOVED) thats the number i...

Resolved! Credit

Can i transfer my o2 pay as go credit to paypal 

Dan112 by • Level 1: Joiner
  • 334 Views
  • 2 replies
  • 0 kudos

Refund

How do I give you my bank details for my refund 

346728 by • Level 1: Joiner
  • 292 Views
  • 2 replies
  • 0 kudos

Money

Hello I put £10 into my account yesterday to cover the rolling plan as it was due yesterday to find out it was not taken. I just had a phone call cut off saying I need to top up. So instead of automatically taking the £10 for my bundle it has used it...

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