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Fatemah99 · ‎27-10-2024

i have topped up with 30 pounds but my data is not working

MI5 · ‎27-10-2024

You need to check with O2.

Call 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎27-10-2024

Have you topped up before your normal anniversary date?

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Oxonian · ‎27-10-2024

Having topped-up @Fatemah99, I think that you will need to go on to buy a Big Bundle using some or all of your credit :-

Big Bundles: Eveything you need to know – Help and Support | O2

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

MI5 · ‎27-10-2024

Data will still work off credit regardless of having a bundle or not.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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