Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 56009 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 28232 Views
  • 19 replies
  • 2 kudos

Resolved! Sim swap

hello all, I got O2 SIM which is on CLASSIC tariff, I was asked to do som SWAP (because my SIM is old on 2g network and I need to upgrade to 4g), my question is if I do som SWAP, would I carry the CLASSIC tariff alone to the new SIM?I would appreciat...

Rui2 by Level 1: Joiner
  • 735 Views
  • 2 replies
  • 0 kudos

Resolved! How to Top up

Hello. I  can't  top up  my  pay  as go  sim

yav9yav by Level 1: Joiner
  • 283 Views
  • 1 replies
  • 0 kudos

Resolved! O2 website caught out again

Most of use regulars knew this and mistakes can happen but it's the fact that these errors are not quickly rectified that is the worrying thing. https://www.ispreview.co.uk/index.php/2024/10/o2-uk-clarify-contradictory-claim-of-5g-support-on-payg-pla...

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Enlli by Level 70: Enigma
  • 616 Views
  • 5 replies
  • 0 kudos

Resolved! Update credit card details

My credit card linked to my monthly payment is due to expire and I cannot find how to update it

Daibach2 by Level 1: Joiner
  • 455 Views
  • 1 replies
  • 0 kudos

Resolved! Refund on a Pay as you go credit

Does anyone know if I can claim back money on a Payas you go credit? I’m changing to monthly payments with another provider.

Kevtro by Level 1: Joiner
  • 878 Views
  • 2 replies
  • 0 kudos

O2 priority

Hi I'm trying to set up O2 priority on my phone every time I put my details in it just keeps saying there was a problem and try again this has been happening since yesterday

TracyT6Q by Level 1: Joiner
  • 378 Views
  • 1 replies
  • 0 kudos

Being through a Technical problem. Help

Hi, I bought a Sim card last month in Bristol. it is a pay as you go sim. When I activated it on my phone there was no balance so I got back to the store. I bought the same a week later I travel one hour for that because I’m living in Cotswold and th...

Maykorean by Level 1: Joiner
  • 332 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel my contact

I have three phone numbers on my contact account. Now I need to cancel my contact, cancel two numbers and keep only one number like prepaid.

OD1 by Level 1: Joiner
  • 357 Views
  • 2 replies
  • 0 kudos

Frustrated

I have transferred my Pay Monthly phone number to a Pay As You Go sim but I cannot make or receive calls / texts. 4G roaming seems to be working. It's been 2 weeks now and O2 support just hangs up when they are "trying to help me". I am getting reall...

My tariff plan

Hi i ordered my card with 60 gb internet and when i pay it i recived 25gb

Totonchi by Level 1: Joiner
  • 212 Views
  • 1 replies
  • 0 kudos