Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Refund on a Pay as you go credit

Does anyone know if I can claim back money on a Payas you go credit? I’m changing to monthly payments with another provider.

O2 priority

Hi I'm trying to set up O2 priority on my phone every time I put my details in it just keeps saying there was a problem and try again this has been happening since yesterday

Being through a Technical problem. Help

Hi, I bought a Sim card last month in Bristol. it is a pay as you go sim. When I activated it on my phone there was no balance so I got back to the store. I bought the same a week later I travel one hour for that because I’m living in Cotswold and th...

Resolved! Cancel my contact

I have three phone numbers on my contact account. Now I need to cancel my contact, cancel two numbers and keep only one number like prepaid.

Frustrated

I have transferred my Pay Monthly phone number to a Pay As You Go sim but I cannot make or receive calls / texts. 4G roaming seems to be working. It's been 2 weeks now and O2 support just hangs up when they are "trying to help me". I am getting reall...

My tariff plan

Hi i ordered my card with 60 gb internet and when i pay it i recived 25gb

Cancel my contract

Wish to cancel my contract

Top up

i have topped up with 30 pounds but my data is not working

Resolved! Is phone number still active

Are my sim PAYG numbers still available/active? Numbers are ******************** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Phone

I want to buy a Samsung can i pay it like weekly take like 50 quid out of my account every week til its all paid up

O2

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