Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 47547 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 23770 Views
  • 19 replies
  • 2 kudos

Resolved! Tariffs

I have £15 on my account. And would like the £15 bundle 

Nichole by Level 1: Joiner
  • 249 Views
  • 1 replies
  • 0 kudos

Credit

How can I claim my rewards early as not due till the 4th or place credit on as waiting for new card

Sim

How long dose it take to migrate 02 sim from 02sim 

Lynn8 by Level 1: Joiner
  • 190 Views
  • 1 replies
  • 0 kudos

E-Sim

I would like to have an E-sim for my account please. How can I get one?

Lmmhz by Level 1: Joiner
  • 390 Views
  • 4 replies
  • 0 kudos

topup

i did not register first i got a £10 top up what happens now,

rp9555 by Level 1: Joiner
  • 1254 Views
  • 1 replies
  • 0 kudos

Device lost, Barr my Sim Card

My phone with my sim card in has been lost. How can I barr my sim card so nobody can access it? Theres currently no option to barr my sim card on my account. Thank you.

Anonymous by Not applicable
  • 216 Views
  • 1 replies
  • 0 kudos

Resolved! 02 wifi issue

My connection to 02 wifi keeps saying 'connected without internet',plus it's very very slow

steve61 by Level 1: Joiner
  • 375 Views
  • 3 replies
  • 0 kudos

Insurance

Hi, I would like to cancel my insurance please. 

Chelsea10 by Level 1: Joiner
  • 174 Views
  • 1 replies
  • 0 kudos

Top up

I topped up but it hasn’t gone towards my rolling plan 

Solojo05 by Level 1: Joiner
  • 186 Views
  • 1 replies
  • 0 kudos