Ive been trying to top up my daughters phone since yesterday morning. I ordered her a SIM card and needed the big bundle £30 data package.
It allowed me to top up £10 yesterday morning to test it and ive been on 7 times to add £30 and it will not allow. Ive contacted my bank says nothing come through and they havent refused it. My mum tried usuing a different bank, refused. My daughter called the number and tried to pay over the phone - refused. She can never get to talk to anyone .
My daughter moved back to UK on Saturday, she needs data and needs to be online 24/7 for her health. What am i doing wrong? Why cant we top up ?
