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can't top up

Edith01
Level 1: Joiner
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I received my O2 card today but can't top up

 

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madasaf1sh
Level 76: Forum Legend
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@Edith01 


Your first top up sometimes needs to be via a voucher.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
Level 94: Supreme
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@Edith01 

See full help guide here Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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