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can't top up

Edith01
Level 1: Joiner
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I received my O2 card today but can't top up

 

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madasaf1sh
Level 78: King of Kings
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@Edith01 


Your first top up sometimes needs to be via a voucher.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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@Edith01 

See full help guide here Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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