Pay As You Go
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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 51878 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26301 Views
  • 19 replies
  • 2 kudos

Resolved! spending cap

i just topped up today and i’ve been using my 4g not a lot, but then i got a grey tab saying i’ve used all my spending cap today, i haven’t seen this before but it won’t let me turn it off

hb4 by Level 1: Joiner
  • 446 Views
  • 2 replies
  • 0 kudos

Resolved! £2 Data charge

Just picked up my phone for fist time today and have been told i have used £2 in data today, i don't understand when i haven't used my phone at all

Resolved! Changing my address

Hi. Why is it so difficult to change your address on pay as you go accounts

Resolved! Phone has not been used for months

Hello, I have a Nokia 108 simple camera phone, which I haven't used for quite a long time. I want to start using it again. I suspect the SIM card has been deactivated. How do I go about reactivating the SIM card? Or do I have to buy a new card? Thank...

MPS by Level 1: Joiner
  • 1553 Views
  • 5 replies
  • 0 kudos

Resolved! Extra dat

Im almost out of data. My02 has buy 3G for £12 option. Thats great but how get it? Everything leads to "terms n conditions" or "back to top".

Bobx by Level 1: Joiner
  • 625 Views
  • 2 replies
  • 0 kudos

Resolved! Unlocking websites

Hi there I posted on here before is there a way o2 can unlocked my security settings so that I can go on certain prohibited websites online rather than going into o2 as I can't get into the shops ATM x

Claire25 by Level 1: Joiner
  • 390 Views
  • 1 replies
  • 0 kudos

Resolved! Full bars but no internet

Good morning everyone,I have full bars of connection on my mobile, and data turned on but I have no internet. Is there any issues that you are currently aware of?Thanks.

Resolved! How does topup of data work for PAYG

Sorry I'm new to PAYG. Just bought 7GB (double to 14GB) for £10. My allowance is running out. If I top up another £10 do I get 7GB, 14GB (or even topup £30 for 100GB) or do I get standard rates - which I believe is very expensive?

Resolved! international big boundle

Dear CommunityToday was the renewal day for my international big bundle, and while yesterday I charge the sim with £10, soon I figured there was £9.99 left on my account.The mobile data was turned off precisely for that reason to prevent o2 from trim...

fun2tri by Level 1: Joiner
  • 843 Views
  • 3 replies
  • 0 kudos