Wifi calling sometimes messes with call settings so you could try disabling it first. You can always turn it back on afterwards. Otherwise, it's a call to customer services unfortunately Guide: How to find help & contact O2
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Thank you. Although I'm not technical so not sure what you mean about wifi calling. I just mean ordinary phone calls. I need call waiting because I'm waiting for a very important call today but I also have a lot of people making contact.
I've tried contacting o2 but can't find an option that actually allows me to talk to anyone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Update for anyone else who may have same issue. I have managed to speak to a helpful lady at o2 and unfortunately, because I just have Pay as You go, call waiting is not supported.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
