Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Community Manager
  • 50 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 18 replies
  • 2 kudos

Camera signal

Hello, we purchased a camera to go in a shed. It is on a PAYG sim which came with £10 credit and 6GB data. The camera worked absolutely fine for 3 days at the start of October and since can't find connection. It will go online when you're next to it ...

LD34 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Tariff usage

Hi.I'm on Simply Pay As You Go.I have had a message to say I have no credit left.I have no bolt on's.My phone is basically for my daughters to message me if they are going to be late from school etc.I use my phone to message them back if I'm sat in t...

DoogyDawg by Level 1: Joiner
  • 9 replies
  • 0 kudos

PAC code for PayG sim never topped up

Hi, my friend has the same issue as ( She ported her number to an o2 pay as you go sim but realised her area has very little o2 network so she wants to get a...

SilverB by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Transfer Number to another network but also stay with 02 ?

Bit of a Strange one, I am on 02 PAYG for my phone (Just left a Vodafone contract) and thought 02 would be better etc (Its not), but I want to take out a new contract with Vodafone and transfer my 02 Number to them, but I also want to stay with 02 wi...

Resolved! Changing tariffs

Hi I’ve selected a new tariff because the data wasn’t lasting me. The change date is 16th November, is it possible to bring that forward and topup now as I’ll be out of data shortly and would prefer to avoid bolt ons? Cheers in advance

KS_1131 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Text messages

I am really struggling receiving text messages from my partner unless I have WiFi or mobile data on.

Bex4658 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Problems topping up my Pay as you Go account

Tried twice today to top up my pay-as-you-go account, using my normal payment method which is my bank card with a UK bank. For some reason which I don't understand, this was rejected twice by O2. I can't get through to my bank to find out whether the...

Superdawg by Level 1: Joiner
  • 2 replies
  • 0 kudos