Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
when i will be receiving my compensation for 02 network failure
Hi, I live outside the UK, I bought a SIM while in the UK at Xmas (Pay as you go - 10 pounds for 2GB, 500 minutes, 5000 texts). I put the SIM in a phone while in the UK but did not make calls or texts. I was told as long as I send a text every month ...
I need a different sim for an iphone 5s how do I keep the same number
I don't know whether the issue I have occurs on other mobile networks anyway, but here goes - Last night, I switched my voicemail on before switching my mobile off. This morning, I switched my phone back on and went off to do something, planning to t...
Just this morning I purchased a pay as you go mobile phone online. The money came out of my account but all day I have received no messages or emails nothing. All it said after I paid was delivery between 8-10pm on Friday. I have seen somewhere that ...
Tearing my hair out trying to set this up. Help says "To get started, sign in to your My O2 account and activate auto top-up" but there is no option to do this, only the normal top up amounts. Tried calling customer services but there seems to be no ...
Hi. Anyone else having trouble wth the Classic PAYG order form here: https://www.o2.co.uk/shop/sim-cards/pay-as-you-go/delivery?planId=0aba639e-c1f5-416f-a988-07e6110c1ddb Using the above on a Chrome browser, I enter all details correctly, tick the a...
This is an odd one:I can phone and message other mobile providers (including landlines)But if I send a message to an o2 phone it never arrives (my family are all on o2),also if I phone another o2 number it rings once and goes straight to voicemail (t...
Hello,Over 28 hours ago, I have started the process to swap my sim card. The old one was fine, but it is mini size and my new phone only takes nano SIMS. I've started this online and have received the text saying that it has started. After roughly 24...
How can I turn off the annoying 'bundled call' notification every time I make a call?
